Our turnkey service includes a web booking platform, schedule management, housekeeping, marketing, as well as check-ins and check-outs. We offer a variety of packages, including professional photo and video services to attract online visitors to your cabin with flexible contracts and 24/7 emergency service.

We take care of everything so you can fully enjoy your other activites

with peace of mind.

FAQ

General

What is short-term rental management?

Short-term rental management consists of managing the rental of real estate over short periods, usually intended for holiday stays or business trips.

How does the rental management process work with your business?

Our rental management process involves promoting your property, managing reservations, welcoming guests, cleaning between stays, and much more. We take care of everything for you.

What are the advantages of entrusting the rental management of my property to your company?

Benefits include maximizing your revenue, peace of mind with our comprehensive management, increased visibility for your property, and a hassle-free experience for tenants. In fact, we take care of all aspects related to the success of your rentals, whether in the field or online. As owners and investors ourselves, we know your reality intimately! Our team understands the importance of efficient and worry-free management of your property and investment!

What types of properties do you accept for short-term rental management and in which region?

We accept a variety of properties including apartments, houses, condos and vacation properties. Contact us to discuss your specific property. Our current properties are concentrated in the Laurentians, Lanaudière and Montreal areas, whether for short or medium term rentals. We open new regions according to the needs of our customers on a regular basis, including abroad.

Is it possible to assess the profitability and potential income generated by my property?

As real estate investors and managers of many properties for several years, we have in-depth knowledge about the profitability of rental management projects. It is also possible for us to evaluate it via a meeting before taking charge of your property. You can use THIS FORM on our website and ask for an estimate of your income.

How do you set rental rates for properties managed by your company?

We conduct an analysis of the local market, take into account the unique characteristics of your property, and adjust rates based on demand and seasons. We use algorithms and tools that analyze local supply and demand on a daily basis to adjust prices as best as possible.

What are the responsibilities of landlords and how do you ensure the safety of my property and belongings during rentals?

Owners usually have few responsibilities. However, it is important to keep the property in good condition and respond promptly to the requests of our management team. We use very strict security procedures, including thorough tenant checks (ID, selfie, credit card, social media history, geolocation, security deposit). Our team has a protocol of several internal manual checks eliminating virtually all risk and we are available 24 hours a day to respond to any issues.Some rental platforms require a booking deposit, others have in-house insurances in case of a claim. You still need to insure your property with home insurance. It is imperative to always inform your insurance company of the actual use of the property.In all cases, our service and maintenance teams must provide documentary evidence such as evidence and images in the event of any damage.

Rental management

What is the booking process like for potential tenants?

Potential tenants can view our listings online, select dates of stay and make a reservation online. We then process the request and confirm the booking. Questions about a future booking are also handled by our guest experience team.

What are your cancellation policies?

Our cancellation policies vary by property, but we work with owners to ensure flexibility while protecting their interests.

How do you deal with maintenance issues or repairs needed during a stay?

We have a dedicated team to handle maintenance issues. Tenants can report any issues, and we act quickly to resolve the situation.

Can I use my property for personal use during certain periods?

Yes, you will have access to your booking calendar to block specific dates so that you can use your property for personal purposes.

Become a partner

How do you become a landlord partner with your rental management business?

Contact us by email or through our website, and our team will guide you through the process of becoming an owner partner.

What do I need to provide to optimize my rental and experience?

We have various tools that we can offer you for this purpose. The essentials of a successful rental, a list of rental essentials and also the essentials for household products to leave on site. We also visit all properties to provide you with a recommendation report before your rental property goes live.

What are your marketing methods to promote my property?

We use a combination of online channels (Airbnb, Booking.com, VRBO, Chalets au Québec, Sinistar, Google hotel), partnerships with travel platforms, and targeted digital marketing to maximize the visibility of your property.

How can I track the performance of my property and the revenue generated?

We provide a comprehensive report of your rental performance on a monthly basis. You also have access to your booking calendar and personal dashboard where you can track bookings, revenue generated, and other relevant information.

What are your billing terms and procedures?

Our management fees vary according to your needs, i.e. between 20% and 25% of the rental income. Maintenance fees are paid entirely by tenants and guests via the various rental platforms we use. You can choose a turnkey service or hand over the responsibility of your current suppliers to us or manage them yourself. There are some variables that come into play if you own a spa, pool, sauna, or any other amenity that requires more personalized or specialized maintenance. All income from your rentals is paid directly to you, into a bank account for which you have previously provided us with information. You will receive a report and monthly billing detailing all costs and revenue generated.Our marketing fees range from $500 to $3,000 depending on the options you wish to obtain. You can also visit our PROMOTIONS section to get the current promotion regarding activation and management fees.